(01)©2026
Ascendo
Custom CRM
MyInjectables Clinics
Intake, reminders and the diary across clinic locations. The appointment lives in one system, so the front desk is not the only copy.
Clinic automation
©2026
A clinic system that holds the diaryacross locations, with intake done before the visit.
What we did
(01)
Discovery
- Sat with the people who run the diary
- Intake, rooms and locations on paper first
- Named what the front desk was repeating by hand
(02)
Design
- Intake finished before the patient arrives
- One diary across clinic locations
- Reminders sent from the booking
(03)
Build
- System built around how the clinics already booked
- Scope agreed before a sprint
- Handover so each location can run its own day
From the work
MyInjectables ClinicsClinic automation / 2026
Three choices in the clinics
Three choices that made the difference.
Intake before the visit
Consent and intake are in before the patient arrives. The practitioner does not start by collecting the same details again.
One diary across locations
A booking sees the rooms and people at each clinic. The schedule is not a separate file per location.
Reminders from the booking
Confirmation goes out from the appointment itself. The front desk is not sending each one by hand.
Delivered
- Intake before the visit
- One diary across locations
- Reminders from the booking
- Exceptions for the front desk
( New project )
Let's build the system around your work.
Start a project, or call. You know the week. We take the build.
